Supporter Care Assistant
MORE ABOUT THE ROLE
Avon Wildlife Trust is looking for a Supporter Care Assistant to provide our members and supporters with a high quality supporter experience.
This role would suit someone who enjoys working in a friendly, dynamic environment where everything we do is to help local wildlife and allows us to connect with supporters who share our love of wildlife.
The successful candidate is likely to enjoy variety, being well-organised and the chance to ‘go the extra mile’ for our valued supporters.
The role is permanent and full time.
Avon Wildlife Trust is a charity dedicated to working with local people for local wildlife, covering the West of England region (former county of Avon). It is supported by more than 17,500 members, manages over 30 nature reserves and is one of 46 Wildlife Trusts in the UK. We want to see nature restored on a grand scale across the Avon region, with one in four people taking action for wildlife.
Avon Wildlife Trust is an equal-opportunity employer. We are committed to developing an inclusive and diverse organisation where everyone feels supported, valued, and able to be their full selves. To achieve our vision of seeing nature restored on a grand scale across the Avon region, we need talented and more diverse people on nature’s side. We actively encourage applications from people of all backgrounds and cultures.
Contact Details and How to Apply
If you are interested in applying, please download the Job Description, Application Form and Equality and Diversity monitoring form at the bottom of this page and fill in your application before proceeding to 'Apply Now'.
When you click 'Apply Now' you will be asked to attach your completed documents via our HR portal as part of the submission process.
To apply by post, please send your completed application marked 'confidential' to: HR, Avon Wildlife Trust, 17 Great George Street, Bristol, BS1 5QT to arrive by the closing date.
Closing date: 11.59pm Wednesday 15th May 2024
Selection process
Application and selection is through a three-step process. It starts with AWT’s standard application form, so please fill this out, paying particular attention to the details of your relevant experience, knowledge and skills, which is used for shortlisting against the person specification. It is best not to assume prior knowledge and higher scoring is more likely if you explain carefully why you meet the person specification in the Job Description.
Step 1 – Apply by filling in the application form.
CVs may be supplied as additional information but will not be used for initial shortlisting, rather used in subsequent steps.
Deadline: 11.59pm Wednesday 15th May 2024. This process will produce a shortlist of candidates.
Step 2 – Shortlisted candidates will be invited for an online interview by an initial selection panel. First interviews will be on Friday 24th May 2024.
Step 3 – Second interview for leading candidates will be on Friday 31st June 2024.
(Please let us know in your application if you are unable to make any of these dates - we may be able to arrange a suitable alternative)
If you would like to discuss this role or have any questions, please email hr@avonwildlifetrust.org.uk and a conversation can be arranged.