Singing robin © Neil Aldridge
Social media community guidelines
Avon Wildlife Trust’s shares information and content about our charity and our work on several social media channels.
Our channels are monitored on weekdays, between 9.00am and 4.30pm and our supporters can also contact us for non-urgent enquiries, via direct messaging.
We want our social media channels to be welcoming, safe spaces that promote constructive, open, and insightful discussion, and encourage people to share their moments in nature. The following guidelines set out how we monitor and moderate our channels, to ensure they are welcoming and safe.
Please note that all users must comply with the Terms of Use of the social media platforms, in addition to our guidelines.
You are responsible for any content you post including content that you share.
Consider your privacy and the privacy of others. Do not share personal details such as your address or phone number and don't share details with anyone you don't know.
Be respectful and kind.
Don’t spread false or unverified information.
We will remove, in whole or in part, posts that we feel are inappropriate, or discriminatory against any individual or group.
We will remove messages, disable comments, report and/or block users who post messages which we believe are:
- Abusive or obscene
- Deceptive or misleading
- In violation of any intellectual property rights, including copyright
- In violation of any law or regulation
- Spam and off-topic content (persistent negative and/or abusive posts in which the aim is to provoke a response)
- Promotional, including links to external websites
Anyone repeatedly engaging with us using content or language which falls into the above categories will be blocked and/or reported to the associated social media platform. We will not tolerate or respond to abusive messages.