Supporter Care and CRM Manager

Closing date:
Salary: £23-27k depending on experience
Contract type: Permanent / Working hours: Full time
Location: Avon Wildlife Trust, 32 Jacob's Wells Road, Bristol, BS8 1DR
Are you experienced in the fields of direct marketing, membership or fundraising? Are you data-driven, a good communicator (written, verbal and digital) and confident with CRM databases?

Avon Wildlife Trust is looking for a Supporter Care and CRM Manager to continue to develop and shape our supporter care experience and stewardship programme.

Contact details

If you are interested in this position, please download the Job Description, which includes Person Specification (see below).

Send your completed Application Form and Equal Opportunities Form (download below) to 

Closing date Friday 27th  September 2019 (9am)

Interviews: Shortlisted candidates will be invited to a first interview, expected to take place on Monday 7th October 2019

Charity No: 280422

No CV's or agencies please.


With a CRM system (ThankQ), a committed membership community and a wide network of warm leads, this is a role for a professional, innovative and ambitious fundraiser.

You will have experience running membership recruitment and retention programmes and successful fundraising appeals. You will have a vision that will inspire people to discover, enjoy and care about their local wild spaces. This role will enable you to make a significant impact on the Trust’s voluntary income.

Avon Wildlife Trust is a charity working to protect and restore wildlife in Bristol, Bath and the West of England. We want to enable nature to recover on a grand scale, with more abundant wildlife in our cities and countryside. We work with schools and communities, landowners and volunteers, people of all ages and backgrounds - to develop wildlife-rich places and wildlife-rich lives. We create, connect and care for places rich in wildlife, champion the value of nature, and inspire people and communities to care for wildlife. The Trust has over 16,000 members, manages 31 nature reserves and educates 10,000 children a year.

Closing Date: Friday 27th September 2019 – 9:00am.

Supporter Care and CRM Manager Job Description

Supporter Care and CRM Manager Application Form

Equal Opportunities Form